Ethics and Patient Management

Dr. David Wells is a chiropractor and acupuncturist with 30 years of clinical experience and in this course, he will help practitioners understand how to build and maintain a successful practice through providing an emotionally warm but professional environment that respects and meets the needs of our diverse patient population, office staff, and colleagues. We are in the business of serving others. The quality of our relationships depends on our internal ethical guidelines and intentions and how well we communicate. Skillful communication can make the difference between personal and financial success on the one hand or failure, even lawsuit or disciplinary action on the other.

Upon completion of this course, practitioners will:

• Understand professional legal and ethical guidelines and how to apply them.
• Understand subtleties of effective verbal and non-verbal communication.
• Understand continuous quality improvement from both a business and professional standpoint.
• Understand how to apply clinical reasoning and the scientific method to patient care.
• Understand how to plan for long term financial success and stability.

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