Frequently Asked Questions - Continuing Education

How do I access the quiz for CEUs?

There are 2 ways to get to the quiz:

1. From the blue course access page, which can be found via My Active Courses then click on course title

2. Click on "My Account" then click "My Quizzes". You will find a list of all the quizzes for the courses you've purchased here. To start taking the quiz for a specific course, click on the name of that course.

How do I access my Certificate of Completion after passing the CEU quiz?

Go to "My Account" then click "My CEUs".

If you see “Take Course Evaluation”, click on it to complete the course evaluation. Once completed, go back to "My CEUs", and you will see "View/Print Certificate". Click on it to download a pdf copy of your CEU certificate.

Please save/print a copy of this certificate for your records. CEU Certificates will only remain in your account for two years. A $25 fee will apply if you need to retrieve any previous CEU certificate that are no longer accessible online.

If you are unable to open your certificate or if your certificate is not loading properly, please use Adobe Acrobat Reader.

Are there safety or ethics courses to satisfy my NCCAOM requirement?

Yes! Click on the course title to see the exact number of credits that satisfy each category.

Click here to see a list of courses that have SAFETY PDAs for NCCAOM.

Click here to see a list of courses that have ETHICS PDAs for NCCAOM.

You can also view the full requirements for NCCAOM by clicking here.

I am licensed with Florida. Do you report to CE Broker?

Yes. If you are an Acupuncture Physician in Florida, please check the box in your course evaluation (after passing the exam) indicating that you would like credits reported on your behalf to cebroker.

Opps! I misspelled my name and/or typed in the wrong license number so it's wrong on my CEU certificate. What do I do?

No worries, we're happy to help! Please Contact Us right away to let us know. Please note, there is a twenty-five dollar ($25) processing fee for amending a certificate of completion after one has been generated. This includes any requests for correcting your name, license number(s), or licensing board.

I am NCCAOM certified. How do I get my PDA certificate?

After course completion, the NCCAOM will distribute your PDA certificates via email at the end of the day, and your credits will be reported to your NCCAOM portal.

To ensure automated reporting of approved PDA points for PDA approved courses to the NCCAOM® Recertification Transcript, all NCCAOM Diplomates must enter their first and last name and their NCCAOM ID number as recorded on their NCCAOM Certificate into their eLotus account. The NCCAOM ID# cannot contain any characters, letters or leading zeroes, it may have from 3 to 6 digits only.

To ensure we know you are NCCAOM certified, please double-check that you have selected "NCCAOM" as your license board and accurately entered your NCCAOM ID# (3 to 6 digits) in the "License Number" field within your "My Profile" section. Without this information provided in your profile, we will not automatically recognize your NCCAOM certification status.

Important Fees:

There is a twenty-five dollar ($25) processing fee for amending a certificate of completion after one has already been generated. This includes any requests for correcting your name, license number(s), or licensing board(s).

There is a seven dollar ($7) fee for expedited reporting and/or manual reporting per certificate.